With new methods of data collection, Facebook could potentially power ads based on what it hears and sees in users’ physical worlds.
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Tag: chat
Apple’s Business Chat is a powerful new channel for customer service & inbound sales
Although it follows efforts by Facebook and Microsoft, it has a number of innovative features the others don’t.
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Facebook Messenger adds option for chat bots to avoid chatting
Messenger bots can prevent people from typing in text to reply and make them use non-native menu buttons instead.
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Content-specific chat prompts: Unlocking the power of conversation
Columnist Jacob Baadsgard explains how live chat technology can be deployed in a more personalized way to turn your content into conversations, leads and sales.
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