How brands can turn customers into raving fans
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Tag: customer
3 Customer Experience Breakdowns That Buyers Hate
Many organizations are still failing to connect the dots between content and an elevated buyer experience. To help you avoid making the same mistakes, this article outlines three customer experience breakdowns that happen all the time.
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4 Ways To Getting More Creative With Your Customer Service
Adding to an already-established advice and assistance division will always boost your business.
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Analyzing Customer Behavior Can Shape Your Future Marketing Campaigns
Seven steps to understanding your customers’ needs, wants, and motivations.
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The Key to Engaging Your Customer Base
Marketing expert Elizabeth Sexton shares how Aligned Modern Health, the multi-location holistic wellness business, manages their online presence while subtly showing their customers the power of online reviews.
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Chatbots, their positive impact and how to take advantage of the customer experience
The development of artificial intelligence and the expansion of instant messaging platforms have highlighted the arrival of chatbots, systems that allow brands to serve millions of customers at the same time.
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7 Ways Small Businesses Can Use SEO to Boost Customer Service and Growth
Most know that increased search engine visibility boosts website traffic, but what are the best ways of applying it to enhance the customer experience?
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The Complete Guide to Creating a Customer Referral Program That Boosts Sales and Loyalty
Many business owners don’t realize the power their own customers have in marketing.
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How to Connect People, Process and Technology to Deliver Exceptional Customer Experience
From developing the right engagement models to incorporating all employees in the effort, here are the ways to make your customer interactions shine.
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5 Strategies for Getting the Most Out of a Customer Testimonial
Storytelling has been a human tradition since the dawn of early civilization.
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Use These Strategies From Apple, Starbucks and Adidas to Build Long-Term Customer Loyalty — And Don’t Make Amazon’s Mistake
Building long-term customer loyalty is a difficult proposition, requiring more sustained effort than it does to merely attract customers. Most successful companies rely on these three principles to secure it.
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Customer storytelling: what do you want them to tell about you?
An effective way to promote your business is by having your customers say good things about you.
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How to Use Video to Provide a Better Customer Experience
Video is becoming the go-to content medium for brands because it can convey empathy and emotion. Here’s how to use video marketing to enhance customer experience. Read the full article at MarketingProfs
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3 Ways to Use Authenticity to Build Customer Loyalty
As Jeff Bezos says, “Your brand is what other people say about you when you’re not in the room.”
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Customer Experience Is Gaining Traction. But Are We Measuring It The Right Way?
Customer experience may have become mainstream, but there is still a lot of debate going on in regards to how customer experience should be measured.
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How to Write Landing Page Copy That Connects With Your Customer
Millions and millions of landing pages are created every year, but most of them will fail to engage their target audience. You can avoid this fate with these simple tips.
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6 Ways to Get People On Board When Seeking Customer Insights
Asking the right survey questions is only half the battle.
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