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Tag: service
5 Online Marketing Tips for Small Businesses in Competitive Service Industries
Here are five quick or cheap tips you can use to gain an advantage.
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3 Content Marketing Tips for Your Service Business
Find out what content marketing is and what types would work best for your service business.
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Insider Advice on Controlling the Sales Funnels for Your Service Businesses
The sales cycle for a service business is different from other consumer businesses. Learn the difference so you can profit.
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Research Finds the IRS Gives Better Customer Service Than Most Apps
A simple yes-or-no tech question was posed to 100 well known apps. Most never answered.
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Automatic Insights: How AI and Machine Learning Improve Customer Service
How Canada’s leading airline used these new digital tools to enhance its customer experience.
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3 Brands Crushing Instant Customer Service
Live chat is your direct connection to the most important people in your universe — your customers.
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Your Customer Service Team Should Be in Every Strategy Meeting
Get the people who know what your customers want and need — your customer service team — more involved in company decisions.
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7 steps to help you prepare for a marketing cloud/email service provider transition
Is the prospect of moving to a new cloud or email service provider daunting? Columnist Jose Cebrian shares tips to help you prepare for and implement the new technology to ensure it goes smoothly.
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Fohr Card launches a service to identify bots that follow Instagram influencers
On average, the influencer platform found that 7.8 percent of those followers are fake — and it is lowering brands’ fees accordingly.
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YouTube debuts TV subscription service, at $35 a month for 6 accounts
Every day people spend almost as much time watching YouTube as TV. And now they can watch TV on YouTube.
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Zvelo releases ‘first free bot detection service’
The new service from the Denver-area detector of malicious data can show percentages of non-human traffic to ads or sites.
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Email as a service: Bridging the gap between digital marketing and brick-and-mortar experiences
Contributor Jason Warnock explains how email as a service can connect your email marketing with in-store customer experiences and offers tips on how to include it in your own marketing emails.
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comScore sunsets its Compete PRO service and recommends SimilarWeb to its clients
comScore customers will receive a discount from SimilarWeb for a short while, but the two companies will not integrate their services.
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Twitter will automate brands’ customer service DMs with welcome messages, quick replies
Twitter’s new welcome messages and quick replies help brands to automate their direct message conversations with customers.
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IBM rolls out many new roles for its Watson supercomputing service
They include solutions for marketing and commerce, an intelligent chatbot builder, integration with iOS apps, and video analysis.
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LiveRamp extends its multi-channel identity resolution service to its clients
The Acxiom-owned data onboarder is launching IdentityLink so that client companies can target individuals both offline and online.
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